Privacy Policy

Last Updated: December 30, 2025

At Flakestorm, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our website, open-source software, and cloud platform.

Information We Collect

Information You Provide

• Account Information: When you sign up for our cloud service, we collect your name, email address, and any other information you provide during registration.
• Contact Information: When you contact us through our contact form or support channels, we collect your name, email address, phone number (if provided), and the content of your message.
• Waitlist Information: When you join our waitlist, we collect your name and email address.
• Payment Information: For paid subscriptions, we collect billing information through our payment processor. We do not store your full credit card details on our servers.

Automatically Collected Information

• Usage Data: We collect information about how you use our services, including test runs, features accessed, and performance metrics.
• Log Data: We automatically collect log information when you use our services, including IP addresses, browser type, device information, and timestamps.
• Cookies and Tracking: We use cookies and similar tracking technologies to track activity on our website and hold certain information.

How We Use Your Information

We use the information we collect for various purposes:

• To provide, maintain, and improve our services
• To process your transactions and manage your account
• To send you technical notices, updates, and support messages
• To respond to your comments, questions, and requests
• To notify you about changes to our services
• To provide customer support
• To monitor and analyze usage patterns and trends
• To detect, prevent, and address technical issues and security threats
• To send you marketing communications (with your consent, where required)

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, and cloud hosting.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information with your explicit consent or at your direction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: You have the right to access and receive a copy of your personal information.
• Correction: You have the right to correct inaccurate or incomplete personal information.
• Deletion: You have the right to request deletion of your personal information.
• Portability: You have the right to receive your personal information in a structured, commonly used format.
• Objection: You have the right to object to processing of your personal information for certain purposes.
• Withdrawal of Consent: Where processing is based on consent, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at contact@flakestorm.com.

Open Source Software

Our open-source software (Flakestorm) runs entirely on your local machine. We do not collect any information when you use the open-source version. All data processing happens locally, and no information is transmitted to our servers.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us: